THE MOST COMMON QUESTIONS
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Frequently asked questions
We are based in Mumbai, India
At Tanjore, we work exclusively with full-grain Nappa leather—renowned for its durability, softness, and timeless character. Over time, it develops a unique patina that tells the story of how you’ve used it, making each piece truly personal. It’s the perfect material for wallets and small carry goods that are designed to go the distance.
Despite exploring countless alternatives, we’ve yet to find another material that offers the same balance of longevity, feel, and environmental responsibility. Many synthetic or vegan options fall short, either in durability or environmental impact. That’s why we source our leather from Gold-Rated tanneries certified by the Leather Working Group (LWG), ensuring responsible practices and strict environmental standards from start to finish.
You can learn more about the material in our "Leather" section
We follow a transparent, hassle-free return policy. You can initiate a return/exchange for an order within 7 business days of receiving it. Read more here
Email us within 24 hours of placing your order. Please mention your order number and the reason for cancellation.
Yes, you can. Please email us within 24 hours of placing your order with the product you would like. Any difference in amount will either be refunded or a payment link will be sent to your contact coordinates.
Absolutely! Every Tanjore product comes with our 3-Year Trust Warranty, starting from the day you purchase it.
We support all major credit/debit cards, UPI, Net Banking and Cash on Delivery.